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Privacy Policy

EGO SHOP Privacy Policy

EGO INNVOATION LTD, the operator of EGO SHOP, respects your concerns about privacy and values our relationship with you.

When you visit the store (hereinafter referred to as the "store") authorized by our SaaS service provider EGO INNOVATION LTD (hereinafter referred to as "EGO INNOVATION LTD"), we may collect, process and use your personal information ( including your employees and/or representatives, persons acting on your behalf). If you visit or purchase on the store, we may also collect, process and use your personal data. We are fully aware of the importance of personal data to you, and we are committed to ensuring the integrity and security of the store. This Privacy Policy describes the types of personal information we collect about you, how we use that information, with whom we share it, and the choices you have regarding our use of that information.

This Privacy Policy will state that you understand the following:

what we collect

information you provide

How we use personal data

How we use "cookies" and other similar tracking technologies

How we process, share, transfer and disclose personal data

your rights and choices

How we protect personal data

How to update this privacy policy

how to contact us


what we collect

We may obtain personal data about you from various sources. We may collect this information when you visit and/or use our social media/social networking pages (or their associated stores or corresponding apps, e.g. Facebook, Instagram) through our store or through you. Our products are sold in many department stores or other types of physical outlets. If you are a member of our store, when you purchase goods in the physical outlets, [relevant records will also be collected by us. ] When you visit this store, our social media/social network pages (or their related stores or corresponding applications), we may also use automatic means or use cookies, web server logs and web beacons, etc. technology collects certain information about your device or usage.

The type of information you provide

The categories of personal information that the store collects your personal information may include the following categories: 1. Identification category - (1) personally identifiable (such as member's name, address, phone number, email, etc.); (2) financially identifiable (such as credit card or financial institution account information, etc.); (3) identification in government data (such as identity card unified number, unified card number, tax registration number, passport number, etc.). 2. Personal characteristics category - personal description (such as gender, date of birth, size, etc.). 3. Social conditions – (1) home and facilities (such as address, etc.); (2) property (such as all or other rights to movable property, etc.); (3) immigration status (passport, work permit, residence certificate, etc. ); (4) lifestyle (such as the type of consumer goods used and details of services, etc.); (5) membership of charitable organizations or other groups (such as association legal person, club or other voluntary group participant records, etc.).

information you provide

You may choose to provide us with Personal Data in a number of ways, for example when you register with or shop on our store, or through our social media (or its associated stores or corresponding extensions). The types of personal data you may provide to us (if applicable) include:

Contact information (such as name, postal address, email address, mobile or other telephone number, mobile service provider);

age and date of birth;

gender, preferred language;

race, gender, preferred language;

username and password

payment information (such as your payment card number, expiration date, shipping and billing address);

purchase history;

Product preferences and communication channel preferences;

content you provide (such as photos, videos, reviews, articles, survey responses and reviews);

Information you provide to us when you visit our social media pages (such as your name, profile picture, likes, location, friends list, and other information described on social media network or application registration pages, or when you use Geolocation details when using our mobile applications);

Device identifiers, such as information about a device such as a MAC address, IP address, or other online identifiers.

You provide us with your personal data voluntarily, but certain services and promotions may not be available if you do not provide your personal data.

Why we collect your personal data

The specific purpose of collecting personal information by the store is to provide you with goods or services, including but not limited to: (1) consumer, customer management and services; (2) consumer protection; (3) online shopping and other electronic Business services; (4) verify your personal identity (such as to protect you from fraud and other crimes); (5) resolve various types of disputes (including but not limited to consumer disputes, intellectual property rights disputes, etc.); (6) enhance (7) to collect debts; (8) to notify you of business opportunities, products, services and updates; (9) to detect and protect you and the store from mistakes, fraud or other crimes, and to monitor compliance risks; ( 10) Investigating potential illegal acts aimed at personal safety, property safety, and breach of contract; (11) fulfilling the terms and conditions and return policy; (12) acts in accordance with laws and regulations; Purpose.

How we use personal data

We may use the information you provide for the following purposes:

send you promotional content or other communications;

To provide you with requested information and services;

To contact you to follow up or confirm your order, appointment, return or refund and to send you other non-marketing communications related to the products and services we provide to you;

process your payments and/or transactions;

Create and manage your account, including accessing your purchase history;

respond to your inquiries;

Tailor advertisements in our stores, social media stores and elsewhere to suit your interests and history;

communicate with you and administer your participation in special events, contests, sweepstakes, events (if any), surveys and other offers;

operate and communicate with you about our social networks or [mobile applications];

To operate, evaluate and improve our business (including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, performing market research, data analysis and customer relationship management programs, and performing accounting , audit and other internal functions);

Comply with applicable legal requirements, relevant industry standards and our policies;

To avoid duplication and ensure the accuracy of your information, please periodically perform data cleansing, linking or merging our records internally or through our service providers.

We may also use this information in other ways, which we will issue specific notices at the time of collection.

If you provide us with your personal data, we intend to use it for direct marketing purposes, to offer or advertise the availability of our goods and/or services. However, we will confirm that you are not unwilling to accept marketing communications when we first send you marketing communications; Time to decline further marketing communications.

We may use the types of personal data set out in the "Information you provide" section above for direct marketing purposes, provided you provide us with such information and expressly consent to such use.

Direct marketing communications may be sent to you through various channels, including phone calls, post, emails, text messages, mobile applications, web applications, social media stores and other means of communication. [Note: Include everything that applies to your business] If you have given your consent, the personal data you provide in the form, or when you agree to the above subscription, will also be used by us for this marketing purpose. Our treatment of any data transfer issues described in this paragraph will be consistent with that provided in this Privacy Policy.

If you do not want us to use your personal data for direct marketing, you may opt-out of our direct marketing at any time by following the procedures set out in the "Your Rights and Choices" section below. If you so desire, the Bank must stop using your personal data for direct marketing purposes without charging you any fee.

We will only use the personal data you provide for direct marketing purposes in accordance with the Personal Data Protection Law of the Hong Kong Special Administrative Region. Our direct marketing content may take several forms, including but not limited to marketing mailings, emails and newsletters, details of which are set out in the following subsections.

How we use "cookies" and other similar tracking technologies

What is a "cookie"

A cookie is a small file stored on your computer, mobile phone or any other smart terminal device by the store server when you log in to the store or browse the content of the store, usually including identifiers, store names, and some numbers and characters. When you visit the store again, the store can recognize your browser through cookies. Cookies may store user preferences and other information.

(2) How to use "Cookies"

When you use our store, we may collect the device model, operating system, device identification code and login IP address information of the personal data subject through cookies or similar technologies, and cache the browsing information and click information of the personal data subject, so that Check the network environment of the personal data subject. Cookies allow us to recognize you when visiting the store, to continuously optimize the user-friendliness of the store and to adapt the store to your needs. You can also change your browser settings so that your browser does not accept cookies on our store, but this may affect your use of certain features of the store.

On the store we have built in EGO INNOVATION LTD, with the help of cookies and other similar technologies, we can recognize whether you are our existing user or member without having to re-login and authenticate on each page.

(3) How to manage "Cookies"

You can manage or delete certain categories of tracking technologies according to your preferences. Many browsers have a "do not track" feature that sends a "do not track" request to the store.

In addition to the controls we provide, you may also choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. Most internet browsers accept cookies by default, but this setting can be changed. For more information, see the Help menu in your Internet browser or your device's documentation.

The following links provide instructions on how to control cookies in all major browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

IE: https://support.microsoft.com/en-us/help/260971/description-of-cookies

Safari (desktop version): https://support.apple.com/kb/PH5042?locale=en_US

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Opera: https://www.opera.com/zh-cn/help

[Note: insert other used ad services]

If you use any other browser, please refer to the documentation provided by your browser.

On the store, you can remove existing tracking technologies by clearing your cache.

When you browse the web without logging in, we will collect the cookies required to realize the browsing function in order to provide you with relevant services.

Please note that if you refuse to use or delete existing tracking technologies, you will need to change user settings yourself each time you visit, we may not be able to provide you with a high-quality user experience, and some features may not work properly.

How we process and use, share, transfer and disclose personal data

(1) Processing and utilization

Some functions of the store may be provided by our third-party partners, and we may entrust partners (including technical service providers) to process some of your personal data. For example, when you use the automatic payment function, we may require a third-party payment company to process your credit card information in order to charge you relevant service fees according to your instructions; when using EGO INNOVATION LTD for payment, we may require a third-party Personal data about you and your customers is processed by service providers who facilitate "know your customer" as well as transaction monitoring and risk management. [Note: Add any other suppliers you share this information with. For example, sales channels, payment gateways, shipping and fulfillment applications] We will sign confidentiality agreements with third-party service providers to manage the purpose of data processing, processing period and the responsibilities of both parties, and will require partners to comply with our requirements processing data in accordance with this Privacy Policy. If you do not agree to the partner's collection of personal data required to provide relevant services, you or your customers may not be able to use the relevant services.

(2) Sharing

We will not share personal data with any third party except in one or more of the following circumstances:

At your request, or with your prior express authorization or consent;

In connection with the performance of our obligations under laws and regulations;

Directly related to national security and national defense security;

Directly related to public safety, public health and major public interests;

directly related to criminal investigation, prosecution, trial and execution;

In order to protect your or any other person's life, property and other important legal rights, but it is difficult to obtain the person's consent;

The personal data in question are disclosed by you to the public;

The personal data involved are collected from legally and publicly disclosed information.

ACCESSORIES TO EGO INNOVATION LTD AND EGO INNOVATION LTD Shared by the company: In order to provide you with EGO INNOVATION LTD products and services, make recommendations that you may be interested in, solve account problems, protect the personal and property safety of our affiliates or other users or the public, you acknowledge and agree that we may Share your and your customers' personal data with our affiliates. We will only share personal data to the extent necessary and subject to the purposes specified in this Privacy Policy. If we share sensitive personal data or our affiliates use and process personal data for different purposes, we will seek your authorization and consent again.

Sharing with our third-party partners: We will only share personal data for legal, legitimate, necessary, specific and clear purposes, and will only share personal data necessary to provide you or your customers with relevant services. We will not share personal data that can identify you, unless otherwise required by law or regulation. Usually, these third-party partners are also data controllers and they will process the personal data on their own accounts with your consent. Such partners may have their own separate privacy policies and user agreements.

(3) transfer

In principle, we will not transfer control of personal data to any third party, with the following exceptions:

At the request of the personal data subject, or with your prior express authorization or consent;

In connection with the performance of our obligations under laws and regulations;

Directly related to national security and national defense security;

Directly related to public safety, public health and major public interests;

directly related to criminal investigation, prosecution, trial and execution;

In order to protect your or any other person's life, property and other major legal rights, but it is difficult to obtain the person's authorization and consent;

The personal data in question are disclosed by you to the public;

The personal data involved are collected from legally and publicly disclosed information;

Transfers in the event of a change in operating entity following an acquisition, merger, reorganization or bankruptcy.

Note: If transmission is required for the above reasons, we will inform you of the purpose and type of the information and the transferee (if sensitive information is involved, we will also notify you) before the transmission, and obtain your consent, unless otherwise specified by laws or regulations There are regulations. The transferee will continue to perform its personal data-related obligations under this agreement. If we become insolvent or cease operations, and there is no assignee, we will delete or anonymize your personal data.

(4) Public disclosure

In principle, we will not disclose your personal data to the public or undefined groups, but we may disclose your personal data according to our agreement with you or applicable laws and regulations.

Your rights and choices

We give you certain choices about the personal information we collect from you, such as how we use that information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as described below.

Email Opt-Out Announcement

You can tell us not to email you marketing communications at any time by double-clicking the unsubscribe link in marketing emails you receive from us or by contacting us as described in the "How to Contact Us" section below . You may also opt out of receiving marketing emails from us by sending an opt-out request to info@ego-innovation.com.

Social Networking Application Quit Notice

To remove or delete our social media application from your social network account, please follow the instructions on the social network.

For Facebook: Please refer to the instructions available in the Facebook Help Center.

geographic location information

When you use our mobile application, you may be asked to provide your geographic location through the mobile application. You may opt out of sharing your geographic location details by adjusting your mobile device's location services settings. To opt out of sharing your geographic location details, please follow the instructions on your mobile device to change the relevant settings; otherwise, please contact your service provider or device manufacturer.

withdraw consent

You may withdraw any consent you have previously provided to us, or object to the processing of your personal data on legitimate grounds at any time. We will apply your preferences in the future. In some cases, withdrawing your consent to our use or disclosure of your personal data will mean that you cannot take advantage of some of our products or services.

View, update and modify personal data

We may retain and use your information as necessary to achieve the above purposes. You have the right to request access to and receive detailed information about the personal data we maintain about you, to update and correct inaccuracies in your personal data, and to have that information blocked or deleted as appropriate. In some cases, the right to access personal data may be limited by local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections. You may request to view, change or delete your personal data by sending an email to info@ego-innovation.com [Attention our Data Protection Officer].

How we protect personal data

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no system is perfectly secure and we cannot guarantee that information about you will remain secure under all circumstances, including the security of your data while it is being transmitted to us or on your mobile device.

For information on how EGO INNOVATION LTD retains and protects personal data, please refer to the EGO INNOVATION LTD Privacy Policy (https://egoshop.co/about/privacy).

How We Update This Privacy Policy

This Privacy Policy may be updated periodically without notice to reflect changes in our personal data practices. We will post a prominent notice on our store to notify you of any material changes to our Privacy Policy, noting at the top of the policy when it was last updated.

how to contact us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information about you or your preferences, please contact us by email at info@ego-innovation.com.

[Date of last update: 1-8-2023]